Putting the User First

Putting the User First

30 Strategies for Transforming Library Services

Book - 2014
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In Putting the User First: 30 Strategies for Transforming Library Services author Courtney Greene McDonald provides librarians with a with thirty hands-on, easy to implement, tips, strategies, and practical suggestions to transform current library services into a user-first experience for library patrons. Covering every aspect of the library experience from a UX perspective, this text is organized in a step-by-step fashion, with each strategy coded in terms of its cost, technological aspects, physical orientation, and relation to the librarian or the library as a whole. McDonald is Head of the Discovery and Research Services Department at the Indiana University Bloomington Libraries. Annotation ©2014 Ringgold, Inc., Portland, OR (protoview.com)

Publisher: Chicago : Association of College and Research Libraries, a division of the American Library Association, 2014
ISBN: 9780838987322
Branch Call Number: PROF 025.5 MCD
Characteristics: 104 p. :,ill. ;,18 cm.


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