It's Always PersonalIt's Always Personal
Emotion in the New Workplace
Title rated 2.8 out of 5 stars, based on 16 ratings(16 ratings)
Book, 2011
Current format, Book, 2011, 1st ed, No Longer Available.Book, 2011
Current format, Book, 2011, 1st ed, No Longer Available. Offered in 0 more formatsHow often have we heard "It's nothing against you, it's not personal-- it's just business" ? But in fact, at work it's never just business--it's always personal. In this groundbreaking look at what's really going on from 9 to 5--the crying, yelling, and bullying, as well as the friendship and laughter borne of creative collaboration--journalist and former corporate executive Anne Kreamer shows us how to get rational about our emotions, and provides the necessary new tools to flourish in an emotionally charged workplace.
With women now the majority of the workforce and the lines between office and personal life blurring as never before, the dynamics of work have shifted profoundly. It's Always Personal combines the latest information on the intricacies of the human brain, candid stories from employees, and the surprising results of two new national surveys, reported here for the first time, which reached out to workers from all walks of life about their emotions on the job.
Both timely and crucial, It's Always Personal also reveals
* a neurological understanding of the six main emotional flashpoints: anger, fear, anxiety, empathy, joy, and crying
* an exploration of why we as a society self-defeatingly regard displays of emotion in the workplace as shameful, and how the different emotional rules applied to men and women affect our modern notions of gender equality
* evidence that suppressing emotions can actually have a negative impact on companies' bottom lines
* a step-by-step guide for identifying your emotional type: Spouter, Accepter, Believer, or Solver, with appropriate tactics for dealing with that style in a complex work environment
* Emotion Management Toolkits that provide the means to cope with specific emotionally challenging situations
An innovative study of gender, emotion, and power, It's Always Personal is an essential companion for everyone--managers and employees alike--navigating the often confusing and challenging realities of the contemporary workplace.
With women now the majority of the workforce and the lines between office and personal life blurring as never before, the dynamics of work have shifted profoundly. It's Always Personal combines the latest information on the intricacies of the human brain, candid stories from employees, and the surprising results of two new national surveys, reported here for the first time, which reached out to workers from all walks of life about their emotions on the job.
Both timely and crucial, It's Always Personal also reveals
* a neurological understanding of the six main emotional flashpoints: anger, fear, anxiety, empathy, joy, and crying
* an exploration of why we as a society self-defeatingly regard displays of emotion in the workplace as shameful, and how the different emotional rules applied to men and women affect our modern notions of gender equality
* evidence that suppressing emotions can actually have a negative impact on companies' bottom lines
* a step-by-step guide for identifying your emotional type: Spouter, Accepter, Believer, or Solver, with appropriate tactics for dealing with that style in a complex work environment
* Emotion Management Toolkits that provide the means to cope with specific emotionally challenging situations
An innovative study of gender, emotion, and power, It's Always Personal is an essential companion for everyone--managers and employees alike--navigating the often confusing and challenging realities of the contemporary workplace.
Title availability
About
Subject and genre
Details
Publication
- New York : Random House, c2011.
Opinion
More from the community
Community lists featuring this title
There are no community lists featuring this title
Community contributions
Community quotations are the opinions of contributing users. These quotations do not represent the opinions of Fraser Valley Regional Library.
There are no quotations from this title
Community quotations are the opinions of contributing users. These quotations do not represent the opinions of Fraser Valley Regional Library.
There are no quotations from this title
From the community